In This Issue
Procrastination: Little problems get big all by themselves
Are you rady to utilize the safety culture in the organization when developing a safety program?
The 6 affirmations of successful people
ASD&M News
ASD&M Events
Featured Articles
 
Procrastination: Little problems get big all by themselves
 
By: Dr. Michael J. Dreikorn
 
------------------- 

Are you ready to utilize the safety culture in the organization when developing a safety program? 
 
By: Dr. Chris Hamilton
 
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The 6 affirmations of successful people
 
By: Alden Davis

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A Special Airworthiness Information Bulletin (SAIB) advising pilots, owners, operators, and maintenance personnel of potential hazards of resetting an opened circuit breaker on General Aviation aircraft was published on December 23, 2009.
 


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The Synergy of One: Creating High-Performing Sustainable Organizations through Integrated Performance Leadership

Synergy of One Book 
To understand the dynamics of an organization and to ensure sustainable performance - this book is a must read.
 
 In The Synergy of One, Michael Dreikorn argues that the vast majority of errors and system failures are the result of ineffective leadership. And most of the shortcomings of leadership stem from the lack of a unified and structured system throughout their organization. The Synergy of One explains how to create an integrated system that incorporates resources, accountability, culture, understanding, and leadership into one synergistic formula that will help drive consistent success. This synergistic system will help lead to consistency throughout the organization - leader to leader and department to department - which will lead to better communication, more consistency, and ultimately more success. Dreikorn cites examples from other successful organizations, and provides numerous charts and graphs to help emphasize the points being made.
 

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January 2010
 
Aviation, Space, Defense, and Maritime (ASD&M) Quality, Safety and Regulatory Compliance
 Newsletter
 
Your source for professional connection
 
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The objective of this newsletter is to provide perspective to the Aviation, Space, Defense, and Maritime (ASD&M) industry on current and relevant quality, safety, and regulatory matters.
Procrastination: Little problems get big all by themselves
 
By: Dr. Michael J. Dreikorn
 Dreikorn
Now that we have started another new year, we need to recognize what did not get done as planned last year and recognize what impact that may have on our businesses.  For example, we may have planned to deliver training to our people, conduct supplier risk assessments, perform focused internal audits, or a number of other things.  But, for some reason things did not get done as planned.  In many cases, work left undone might not have an immediate recognizable impact to organizational performance.  But like a weed seed, they seem to grow out of control before you notice.

 

Take for example, supplier risk assessments or supplier quality audits that did not make it to the top of the to-do list last year.  Just the fact that they did not get accomplished is symptomatic of deeper issues.  But now, you are playing catch-up and still have this year's workload to address.  Let's assume that some of these assessments and audits were to be conducted at suppliers that are not performing all that well.  Product issues that are not easily identifiable upon receipt could be integrated into final product and placed into operation.  It could actually take some time before a recognizable problem raises its head.  Let's just hope that it's not a serious issue that causes harm to people. 

 

Where a potential problem could have been identified and corrected as part of routine business activities, it is now a big problem.  The longer a problem is allowed to persist, the larger the potential impact with severity, and suspect population.  Expenses related to proactive management, are now dwarfed by the unending expenses related to technical fixes, customer dissatisfaction, regulatory enforcement actions, and potential litigation.

 

Just because you are in a new year, you don't get a clean operational slate.  Make sure you look in your rearview mirror, take assessment of what did not get done, assess potential risk to the inaction, and take action to keep the problems little.

 

Michael J. Dreikorn, Ed.D.
President, The IPL Group, LLC

Principal Partner, ASD Experts 
 

Are you ready to utilize the safety culture in the organization when developing the safety program?

By: Dr. Chris Hamilton 
 

Chris HamiltonEvery day countless lives are spared from harm's way because the manager of an effective safety program had the vision to implement procedures that are in full alignment with the culture of the organization.

Accountability is the most critical element when developing an effective safety program. This ingredient is profoundly important when we try to understand the operational culture in an organization.  The organization must be realistic when identifying this operating principle.  Expectations must be clearly defined, understood, and enforced without deviation.  The credibility of the safety program will be at risk if expectations are out of balance with behavior. 

An initial step in the development of an effective safety program, is for the safety manager to get the "go ahead" blessing of the administration and control board in the organization.  This will ensure that all engaged actions will not go in vain if difficulties are "provoked" during the implementation.  Every level within the organizational structure must have a full understating of the program's purpose.  People must understand how the program will not only safeguard human lives, but also "how" its implementation supports long term financial performance goals.  Happy employees are the ones feeling safe at work, and strive for continuously improved performance.  

An equally important step, is for the safety manager to harmonize the safety program procedures into the overall management system, and to ensure compliance with other requirements.  Other requirements can come from most any origin, including EASA, FAA, DoD, MoD, NASA, OSHA, EPA and others.  The responsibility for integration is to design effective "engagement patterns" that will drive the organization's safety culture.  Such can deal with time management, line procedures, and behavioral ergonomics, as well as, addressing operational distress.

Another critical implementation step is to cultivate the active cooperation and engagement of the people, within all ranks of the organization.  This action can be very tricky to perfect, because the safety manager has to deal with the best and worst elements in human behavior.  Environmentally influenced behavioral blueprints can be greatly impacted when the safety culture is in distress.  Personal commitment should be the prominent operational milestone for any organization, and not the principle of "money for motivation".  Though financial inducement may provide short-term motivation, it is not sustainable.  The procedural design that works with the highest degree of reliability is personal recognition, and self-respect to one's personal and professional existence.

Education, through integrated and contextual training, is key to facilitating the understanding of importance.  Training can be one of the few opportunities a safety manager may have with the employees for "personal time" in a relaxed atmosphere.  This personal time is extremely important in developing lasting professional trust so that the program will be "in line" for success.  Communication techniques must be specific to the target audience with "one-on-one" interaction and role playing as potential learning techniques. 

Effectiveness of the safety program must be continuously measured and reported.  This can be a very delicate process, where one cannot force the outcome, by trying to induce fear for change toward the evaluated target.  Fear is only a temporary motivator, while respect and recognition can be a motivator for life.  Accountability and engagement are measurable characteristics, that should be given consideration, when developing effectiveness measures.

When the focus of a safety program is the culture of the organization, success will follow.  When people feel engaged, listened to, and valued, they become the solution.  Protecting human lives should be the priority of the program.  However, when the safety manager cannot deal with all the idiosyncratic behaviors encountered, during the developmental phases, the execution can turn into a disaster.  Knowledge is power, only if the person with the knowledge has the ability to utilize it correctly to inspire positive change.  Safety managers should be selected with this characteristic, and the understanding that it can be a tough job. 
 
 
Chris Hamilton, Ed.D
Director of Behavioural Management
 
 
 
The 6 Affirmations of Successful People

by Alden B. Davis 
 
Alden Davis
We will succeed regardless of the economy!  Consider the wisdom distilled from people who excel in their career.  Careful observation shows a set of affirmations and declarations that these people make through their daily behaviors.  
  1. I can describe my picture of 'success.'
  2. I am the institution for which I work.
  3. I have mastered projects and deliver results.
  4. I know my talent, skills, and knowledge and apply them to company relevant work.
  5. I know my professional aspirations.
  6. I invest energy in my networks, development, and opportunities.
'Success' begins with a clear mental picture.  Be it spiritual or physical, successful people can describe their future in detail.  They have the ability to be clear with themselves and those around them in communicating what they want from life.  Clarity of vision creates an attitude of confidence, and upon this foundation, a sense of authority while at work.  They speak for the institution.  They represent the institution's viewpoint and position.  They know that their success is intertwined with the institution's success.  They wear the company lapel pin; they speak positively in the public forum.  They know that the institution is the sum of the people, and regardless of whether they are a boss or not, they are 100% in.
 
'Success' comes to those who have a track record of success.  This usually means successful people can manage projects and deliver results.  The organization needs to get work done, and the people who know how to get work done and manage the work of others become more valuable and therefore, more successful.  To this end, successful people are laser clear about their capabilities. They ensure they bring their abilities fully to bear on the most important work to the organization's survival.  People who know their capabilities develop a mental model of where they want to go with their profession.  They aspire to grow to their full potential.  And, they know that their growth is linked with other successful people.  This causes an appreciation of developing networks, and maintaining good relations.  As professional networks develop, new opportunities, and success are realized.
 
To ground these positive thoughts in your own mind, say these affirmations out loud.  Then say them again.  If the affirmations do not feel true, and comfortable, then you have identified a starting point to concentrate your energy.  'Success' is at hand, when these affirmations are made with confidence and conviction.
  
Be well and keep adding value!
ASD&M News
 
AA Jamaica Crash 737The following are news links relevant to quality, safety, and regulatory matters in the Aviation, Space, Defense and Maritime industries.  These are events which have been recently reported in the media and have been selected as relevant reading for busy professionals.  As a professional, to continue to provide value, it's your responsibility to remain relevant. 
 
Workforce
 
 
Canadian workers will be a little more in demand and can be a little less fearful about job security in 2010, economists and employer surveys say.
 
Personal Protective Equipment in the U.S (USA) 
 
SBI estimates the U.S. market for personal protective equipment (PPE) reached $6.4 billion in 2007 rising seven percent over 2006. However, there is danger of slower growth in coming years.
 
Regulatory and Safety
 
 
14 SA Airlink aircraft grounded (S. Africa)
 
AirlinkThe regulator took the decision after instituting an audit of the carrier after a series of accidents in the last three months. The audit involved looking into flight operations, pilot training and aircraft maintenance procedures.
 
Raising the bar in airline safety (Nigeria) 
 
The combination of safety oversight of the industry, coupled with strict adherence to safety by Nigerian Eagle Airlines (NEA) has led to the listing of the carrier in the International Operational Safety Audit (IOSA) Registry.
The General Civil Aviation Authority (GCAA) of the UAE launched an air safety incident-reporting program, the Reporting of Safety Incident (ROSI) Program, as part of its new mandate to centralise aviation safety incident reporting across the UAE.
 
FAA watching American closer after mishaps (USA)
 
AA AirplaneThe Federal Aviation Administration is increasing oversight of American Airlines after three mishaps during landings last month.
 
Super Puma helicopter safety checks ordered (EU)
 
PumaThe European Aviation Safety Agency ordered the inspections after reports of a mechanical issue that could affect aircraft control.
 
New FAA regulations to go into effect in Spring (USA)
 
Starting this spring, if an airplane is stuck on the tarmac for three or more hours the plane must go back to the gate, unless it's a safety or congestion problem.
 
EC, FAA Move on SESAR, NextGen Cooperation (EU-USA)
 
NextGen ConceptThe European Union and the FAA have made another commitment to cooperate on interoperability of their respective air traffic modernization programs, SESAR in Europe and NextGen in the United States.
 

Civil Aviation
 
 
'A pop followed by a small flame' is how passengers described what happened on a Delta flight arriving in Detroit from Amsterdam.  As the plane began its descent for landing, 23 year-old Abdul Mudallad attempted to detonate what is being described as an explosive device made from powder and liquid.
 
 
NWA Acft 2A second emergency situation has occurred on a Northwest Airlines flight to Detroit. As in the incident that occurred on Christmas Day, involving Nigerian national Umar Farouk Abdulmutallab, 23, the flight was on its way to Detroit, and was near landing.
 
New security measures in place in wake of NWA incident (USA)
 
TSA FlyOne new security measure involves the final approach to an airport. During the final hour of flight passengers must remain seated. During this time, they won't be allowed access to carry-on luggage or to have any items on their laps.
 
 
Regional CockpitYou are sitting in a 50-seat propeller plane heading home to Buffalo, and out the window you see ice on the wings. Ten rows in front of you, someone else also may be encountering mid-air icing for the first time: Your co-pilot.
 
Eclipse rises: Aviation's storm clouds clearing (USA)
 
Eclipse MfgEclipse arose from the ashes with new owners, who relaunched as Eclipse Aerospace LLC in September. And, although companies are still struggling, most aviation executives say the downturn has hit bottom, even if the recovery is slow.
 
Aviation definitions in the news - AA Flight 331 crash (Jamaica) 
 
AA Jamaica CrashAmerican Airlines aircraft N977AN, a Boeing 737-800 aircraft operating as Flight 331, overran the runway on landing at Kingston, Jamaica's Norman Manley International Airport. The aircraft overshot the end of the runway while landing at Kingston, Jamaica in heavy rain, crossed a road and stopped on a beach.
 
How to survive a plane crash (USA) 
 
Most commercial aviation accidents occur on take-off or landing -- when aircraft are closer to the ground flying at relatively low speeds. Because the aircraft in these survivable accidents are still close to the airport, pilots often have more maneuverability to land the aircraft safely.
 
Flight crews have latitude in pegging threatening behavior (USA)
 
After an attempted terrorist attack on a flight from Amsterdam to Detroit, the Transportation Security Administration gave airline crews new discretion to deal with threats on U.S.-bound planes.
 
 
Colgan Air pilots said that the airline's inappropriate training might have influenced Capt. Marvin Renslow's fatal decision to raise the nose of Continental Connection Flight 3407, which then spun out of control and crashed to the ground, killing 50 last February.
 
US lawyers target AA (Jamaica)
 
Three attorneys from Ribbeck Law, a Chicago-based firm that represents injured parties in different areas of litigation - including aviation accidents - flew into the island on Sunday in an apparent bid to have the firm retained by passengers who were on American Airlines flight 331 when it crashed at the Norman Manley International Airport (NMIA) on December 22.
 
Plane safety compromised, says union (AUS)
 
Safety inspections and repair work on large Australian passenger planes could be carried out by someone with less than one month's training under new air safety rules, aircraft engineers have warned.
 
No accidental deaths on Korean Airlines in a decade (S. Korea)
 
Korean flag carriers Korean Air and Asiana Airlines have had no passenger fatalities caused by accidents over the past decade.
 
Maritime
   
Ships will be subject to more stringent emissions standards (USA)
 
The new Clean Air Act standards, which will tighten the restrictions on nitrogen oxide emissions, also provide for reductions in hydrocarbon and carbon monoxide emissions from large vessels. The new rule is an upgrade from existing standards that have been in effect since 2004.
 
 
IOOSAs of this month, mariners, coastal managers, and many other users seeking timely and tailored ocean and Great Lakes conditions are now able to access standardized data sets across all U.S. regions.
 
EU Project to Improve Sea Water in the Black Sea and Caspian Sea (EU)
 
Part of the broader TRACECA transport programme, the €3.5 million two-year project, 'Development of common security management, maritime safety and ship pollution prevention for the Black Sea and Caspian Sea' is working with maritime administrations to identify areas for improvement, offering advice, training and support.
 
LR kicks off 250th year celebrations with delivery of HHI built tanker (UK)
 
HHI ShipClassification society Lloyd's Register today celebrated 250 years of technical service to maritime shipping when Korea's Hyundai Heavy Industries (HHI) delivered the first vessel of 2010 built to its class.

Defense 
  
 
Israeli APCAn update to Israeli weapons.
 
 
 
 
 
China Aero 2010China's Academy of Social Sciences on Thursday issued a yellow book on the international situation for 2010, indicating that China is seventh in the world in terms of overall national strength.
 
New submarine delivered to U.S. Navy (USA)
 
The $2.3 billion New Mexico, which will be based in Groton, Conn., is the sixth Virginia-class sub to be completed and came in just ahead of the year-end deadline for completion.
 
Boeing may lose $271 million in rocket billings (USA)
 
The Defense Contract Audit Agency is reviewing whether Boeing "improperly billed" the Air Force in a 2006-2008 contract for labor, management, quality control and support costs that were incurred between 1998 and 2006 in the Delta IV rocket program.
 
Iveco Wins €2.5 billion Brazilian Armored Vehicle Contract (Brazil)
 
VBTP-MRThe Brazilian Army has signed a contract worth about €2.5 billion with IVECO Defence Vehicles for the supply of armored personnel carriers of the VBTP-MR model.
 
 
T-AGS 60Construction of the new ship, T-AGS 66, will begin at Halter Moss Point in 1H2010 with delivery scheduled in 2013. VT Halter Marine is the US operation of ST Engineering's marine arm, ST Marine.
 
China wary of Russian naval repairs (China)
 
Battleships are now all due for overhaul or technical upgrading. But there are differences between China and Russia as to how this is to be done. Simply, China does not wish to trust its naval equipment to Russian technical experts.
 
Russia to deliver 20 MiG fighters to Myanmar (RUS)
 
MIG29The contract was signed a few weeks ago and came to nearly 400 million euros (570 million dollars), according to a source close to Russian arms sales company Rosoboronexport quoted by the paper.

 
 
Space
 
Russia's space agency wants to save the world from asteroids (RUS) 
 
"People's lives are at stake. We should pay several hundred million dollars and build a system that would allow us to prevent a collision, rather than sit and wait for it to happen and kill hundreds of thousands of people."
 
 
NASA New FrontsNASA has selected three proposals as candidates for the agency's next space venture to another celestial body in our solar system. The final project selected in mid-2011 may provide a better understanding of Earth's formation or perhaps the origin of life on our planet. 
ASD&M Events
 
The following is a listing of upcoming events relevant to the ASD&M industry.
  
 
 
CQSDI
 
This newsletter is brought to you by The IPL Group, LLC.  We hope you find the content informative and useful.  If there are other features of this newsletter that you would like to see, let us know.  The power of our industry is not solely driven by mechanical means, it is our intellectual base which brings innovation and strength.
 
 
Sincerely,
 
Michael Dreikorn, Ed.D. 
President
The IPL Group, LLC